Have a Question or Suggestion?

Riverhead Charter School has established procedures to respond effectively to questions and suggestions from parents. The procedures start with the person closest to the situation, as it is that person that will have the most information. Because situations sometimes require that additional staff become involved in the conversations, we have tried to categorize here the major areas of interest, with a list for each area of those responsible. If you have questions pertaining to the school or your child’s progress, please do not hesitate to contact us.

Classroom Issues Involving an Individual Child
(Classroom procedures, classroom behavior, grades, etc.)
step 1: contact child’s teacher; if not resolved…
step 2: contact Laura Arcuri; Dean of Students; if not resolved…
step 3: contact Jennifer Borst (K-3) or Shannon Ruffner (4-8); Directors of Curriculum and Instruction; if not resolved…
step 4: contact Raymond Ankrum; Executive Director

Curriculum Questions
(Subject matter being taught, textbooks and materials used, etc.)
step 1: contact child’s teacher; if not resolved…
step 2: contact Jennifer Borst (K-3) or Shannon Ruffner (4-8); Directors of Curriculum and Instruction; if not resolved…
step 3: contact Raymond Ankrum, Executive Director

Health Concerns
step 1: contact school nurse; Terry DiResta, if not resolved…
step 2: contact Raymond Ankrum; Executive Director

Special Education Concerns (Grades K-2)
step 1: contact child’s teacher; if not resolved…
step 2: contact Lindsay Davis; Special Education Coordinator, if not resolved…
step 3: contact Laura Arcuri; Dean of Students, if not resolved…
step 4: contact Jennifer Borst (K-3) or Shannon Ruffner (4-8); Directors of Curriculum and Instruction; if not resolved…
step 5: contact Raymond Ankrum, Executive Director

Special Education Concerns (Grades 4-8)
step 1: contact child’s teacher; if not resolved…
step 2: contact Shannon Ruffner; Special Education Coordinator, if not resolved…
step 3: contact Laura Arcuri; Dean of Students, if not resolved…
step 4: contact Jennifer Borst (K-3) or Shannon Ruffner (4-8); Directors of Curriculum and Instruction; if not resolved…
step 5: contact Raymond Ankrum, Executive Director

Transportation Concerns
(pick up, route problems, etc.)
step 1: contact child’s home district transportation company; if not resolved…
step 2: contact Laura Arcuri, Dean of Students, if not resolved…
step 3: contact Raymond Ankrum, Executive Director

Other Transportation Concerns (bus behavior)
step 1: speak to the bus driver, if not resolved…
step 2: contact Laura Arcuri, Dean of Students, if not resolved…
step 3: contact Raymond Ankrum; Executive Director

If a matter remains unresolved after the above steps have been followed, an appeal can be
sought at the level of the Board.The primary responsibility of the Board is to set policy for the school. The Executive Director and staff are legally empowered to administer the school and to put into operation the policies and decisions of the Board.